What Hassantuk is
Hassantuk (“we protect you”) was introduced in 2018 as a Ministry of Interior initiative, with e& (formerly Etisalat) providing the system. Wireless detectors in the home raise an alarm when they sense fire or smoke. The signal goes to a central alarm receiving centre, which verifies it, identifies the exact location and alerts Civil Defence, so help can be sent without anyone having to make a call.
Who needs it in Abu Dhabi
The Abu Dhabi Civil Defence Authority confirmed in 2025 that Hassantuk is mandatory for residential homes, and reports describe the requirement as covering existing and under-construction villas. For new homes, it is part of the building licensing process: installed after the building permit is issued, and working before the completion certificate and occupancy.
Apartment buildings have their own fire alarm and life-safety systems, which are the responsibility of the building owner and management. Fire safety clearance is also part of the Building Occupancy Certificate inspections.
How to subscribe
- Register on the Hassantuk for Homes platform.
- A technician visits to assess the home and the number of devices needed.
- The system is installed and connected to the alarm receiving centre.
- Choose a payment plan. Instalment and one-off options have been offered, covering installation, monitoring and maintenance.
Prices are set by the provider and can change, so check the current plans on the platform before you commit.
Maintenance and penalties
The system has to be kept in working order. As reported in 2025, a home without Hassantuk first receives a warning and then a fine of AED 1,000 if it is not installed within the grace period, and failing to maintain the system can bring a fine of AED 500 after a warning.
For landlords and tenants
- For a rented villa, agree in the tenancy contract who holds the subscription and who pays for it.
- Tenants should not remove, cover or disconnect detectors, and should report faults straight away.
- Keep the installation and subscription documents with the property records.
- Include the detectors in move-in and move-out inspections.