Questions about property management in Abu Dhabi
Answers for owners and tenants on Tawtheeq, repairs, leasing and holiday homes. Can’t find yours? Ask us directly.
General
Do you register tenancy contracts?
Yes. Asia Gate Properties registers new tenancy contracts and renewals through Tawtheeq, the Abu Dhabi tenancy registration system, for the properties it leases and manages.
Who approves repairs?
The proposal sets an approval limit. Work within it proceeds as agreed; anything above it is referred to the owner first.
Can I combine services?
Yes. Take one service or combine several. The scope for your property is written into its proposal.
For owners
What types of property do you manage in Abu Dhabi?
Apartments, villas, residential buildings, offices and retail units, for landlords, investors and portfolio owners.
Can you manage a single apartment?
Yes. Tell us where it is and what you need, and we will propose a suitable scope.
Is there an owner portal?
Not yet. A digital owner portal is planned. Until it opens, reports and documents reach owners through their property manager.
For tenants
How do I report a maintenance problem?
Use the enquiry form and choose maintenance, or call us during office hours. Tell us the building, the unit and what has happened.
Who pays for a repair?
It depends on the tenancy contract and the cause. We assess each request and confirm who is responsible before work goes ahead.
Is my tenancy contract registered?
For properties we lease and manage, we register new contracts and renewals through Tawtheeq, the Abu Dhabi tenancy registration system.
How do I ask about a property to rent?
Use the enquiry form and choose leasing. Tell us the type of property, the area and when you would like to move.
Leasing
Do you set the rent?
No. We share what we see in the market, and you decide the asking rent.
Do you handle commercial leasing?
Yes, for offices, shops and commercial units, subject to the scope confirmed for each property.
Maintenance and Inspections
How quickly will someone attend?
It depends on the problem, the contractor and access. Arrangements for a managed property are set out in its service agreement.
Will someone enter my home without telling me?
No. A maintenance request does not authorise entry. Access is arranged and agreed with you.
What should I do in an emergency?
For fire, smoke or a gas leak, call Civil Defence on 997 or the police on 999 first, then tell us.
Holiday-Home Management
What income can I expect?
We do not forecast income, occupancy or returns. They depend on the home, the season and the market.
Do I need a permit?
Yes. A holiday home in Abu Dhabi needs a permit before it can be let for short stays, and we handle the application for you as part of the service.
Who sets the nightly rate?
You do. We provide pricing support based on what we see in bookings.
Investment Advisory
Do you guarantee a return?
No. We share what we see in rents and costs, but returns depend on the property and the market, and we do not forecast them.
Can you manage the property after I buy?
Yes. Leasing and property management can start as soon as you receive the keys.
Do you arrange mortgages?
No. Mortgage and financing questions belong with a bank or licensed adviser; we can share the property details they need.
Disputes and Legal Guidance
Are you a law firm?
No. We advise you on how to act and, once you instruct us, handle the process for you. If a case needs formal representation before the committee or a court, we arrange it with a licensed legal representative.
Can you evict a tenant?
Only through the legal process: a valid reason, proper notice and, where required, a decision from the rental dispute committee. We support each step.
My property is not managed by Asia Gate. Can you still help?
Tell us about the situation and the documents you have, and we will say what we can take on.
This page gives general information. The services and responsibilities for a particular property are those set out in its proposal and service agreement.